Privacy Policy | Fix-It Registry

Last Updated: 8/4/2026

Welcome to Fix-It Registry ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

Personal Information Provided by You: We collect names, phone numbers, email addresses, mailing addresses, passwords, contact preferences, and other similar information.
Information Collected Automatically: We automatically collect certain information when you visit, use, or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our platform.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive:

To facilitate account creation and logon process.
To connect customers with repair experts and facilitate communication between them.
To post testimonials.
Request feedback and to contact you about your use of our platform.
To protect our Services (for example, fraud monitoring and prevention).
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Repair Experts: If you are a customer, we share your inquiry details and contact information with the repair experts you choose to contact to facilitate the repair service.
Customers: If you are a repair expert, your public profile information (shop name, address, contact details, services) is available to all users of the platform.
Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Your Privacy Rights

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. To make such a request, please contact us.